Tourizilla Privacy Policy
Effective Date: January 8, 2025
Tourizilla ("we," "our," or "us") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website and mobile applications (collectively, the "Services"). By using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1. Personal Information
We may collect the following types of personal information when you use our Services:
- Account Information: Name, email address, phone number, and profile photo.
- Booking Details: Travel preferences, itinerary details, accommodation information, and payment details.
- Identity Verification: Passport details, national ID, or other verification documents (when required).
1.2. Non-Personal Information
We may also collect non-personal data, such as:
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages visited, time spent on our platform, and navigation paths.
- Cookies and Tracking Technologies: Information gathered through cookies, pixels, and similar technologies.
2. How We Use Your Information
We use your information to:
- Provide and improve our Services.
- Facilitate bookings and transactions.
- Communicate with you about your account, bookings, and support requests.
- Personalize your experience and recommend tailored content.
- Ensure compliance with legal obligations and prevent fraudulent activities.
- Analyze trends and usage patterns to enhance our platform’s performance.
3. How We Share Your Information
We may share your information with:
- Service Providers: Partners offering accommodations, tours, or other travel-related services.
- Third-Party Processors: Payment processors, analytics providers, and marketing agencies.
- Legal Authorities: When required by law or to protect our rights and property.
- Affiliates: Other companies under common ownership for business purposes.
We do not sell or rent your personal information to third parties for their direct marketing purposes.
4. Data Security
We implement robust security measures to protect your data, including:
- Encryption of sensitive information during transmission (e.g., SSL/TLS).
- Secure storage of data using industry-standard techniques.
- Regular monitoring of systems for vulnerabilities and threats.
Despite these measures, no system can guarantee absolute security. We encourage you to take precautions to safeguard your information.
5. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access and update your personal information.
- Request the deletion of your data.
- Object to the processing of your data for certain purposes.
- Withdraw consent for data collection and processing.
- Receive a copy of your data in a portable format.
To exercise your rights, please contact us at support@tourizilla.com.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Recognize your preferences.
- Measure the effectiveness of our marketing campaigns.
- Analyze usage trends on our platform.
You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our Services.
7. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.
8. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy.
- Comply with legal obligations.
- Resolve disputes and enforce our agreements.
9. International Data Transfers
If you access our Services from outside Ghana, your information may be transferred to, stored, and processed in Ghana or other countries where our partners operate. By using our Services, you consent to such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the "Effective Date" updated. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, don't hesitate to get in touch with us at: